Caitlin never dreamed of owning a chocolate shop and dessert café, but she does a damn good job of it. She received a BA in Sociology from UAH in 1993 and worked as a social worker for more than 10 years. But before her first social work job, she was Garde Manger at an upscale restaurant, a barista, and a café manager. Through these experiences, she found her love of all things culinary. She went back to school in 2004 to get her Graduate Certificate in Technical Communication at UAH and was working full-time as a technical writer when she and Michelle opened Pizzelle’s in March 2013. She left that job after just 9 months to be at Pizzelle’s full time. Caitlin received her Professional Chocolatier Certificate, with honors, from Ecole Chocolat in 2015. She’s the realist in the business and works to make sure everything runs smoothly behind the scenes.